Codefusion Comunications Inc. - CTFusion -Altigen Add-on Products

Solutions

• Our integrated solutions leverage the AltiGen IP-PBX platform which means AltiGen users generally do not require additional hardware to deliver these integrated solutions. The CTFusion solutions helps you gain greater value from your existing or new investment. We deliver the business automation Your organization desires. With many standard off the shelf applications already available to address your business needs. Find out why ALtiGen and Codefusion have the best of class solution for your business.

• We are the premier AltiGen Certified Development Partner, providing solutions globaly, Canada, United States (USA), South America, UK, China, Japan. We are your source for AltiGen SDK development, AltiGen SDK Licenses and AltiGen SDK Support. Contact us about your AltiGen application project, Software development, AltiGen integration chances are we have already developed something similar for other sites. Benefit from our experience, knowledge and products.

CTFusion - Creating Client Solutions

Improved Call Center Management
Call center manager implements CTFusion-ReaderBoard display your workgroup statistics in real time on Wallboards, LCD/Plasma VGA displays for your call center. The Call Center manager can view call center performance from anywhere in the world where they have Network access.

IVR improves ROI
IVR improves ROI by leveraging the AltiGen system and Codefusion CTFusion-myData to deliver business process automation.

Featured products

CTFusion - Readerboard
view call statistics from anywhere in the call center - from a 'deskband' or a wallboard.

CTFusion suite of applications and integration components for the AltiGen Telephony Platform.

CTFusion - Interlink:

A CTI agent for AltiGen IPPBX systems for builtin Integration, with Web based applications, Salesforce.com, TimeMatters, Microsoft CRM and most inhouse developed applications.

Screen Popping and click to Dial from Web based Applications and many more applications.

CTFusion - myData

Scriptable IVR forthe ALtiGen ACM system built on MS-SQL. Rapidly build IVR scripts for Order Status, Routing, Order fullfilment, account payments, and much, much more.

Professional Services available.

CTFusion - Contact

A native autodialer for AltiWare power/progressive dialer for ACM.

Power, Progressive, Broadcast and IVR campaigns.

CTFusion - Readerboard

Real Time Wall Board (LED/Plasma VGA) and Deskband display of AltiGen Call Center Statistics.

CTFusion - Enhanced Message Notifier

Persistent message notification with escalation for your AltiGen IPPBX for mission critical voicemail applications. Never miss another critical message again. Keeps calling until the message is handled.